Terms of service

Terms of Service

Welcome to Neatly Organised. By using our website or placing an order, you agree to these terms.

Products and Pricing

We aim to ensure that product descriptions, images and prices are accurate. Colours and appearance may vary slightly depending on screen settings. Prices and applicable delivery charges will be displayed before checkout.

Orders and Payment

Orders are subject to payment confirmation and product availability. If we cannot fulfil an order, we will contact you and provide any refund required by law.

Delivery

Estimated delivery times are provided on our Shipping & Delivery page. We will communicate any significant delays and honour your rights under South African law.

Returns and Refunds

Returns, cancellations, repairs, replacements and refunds are handled in accordance with our Returns & Refunds Policy and applicable South African law.

Website Use

You agree not to misuse our website, interfere with its operation or engage in unlawful activity through our services.

Limitation of Liability

Nothing in these terms excludes or limits any consumer rights or liability that cannot legally be excluded under South African law.

Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

Changes to These Terms

We may update these terms from time to time. The terms applicable to your order will be subject to the law and the circumstances of that transaction.

Contact Us

For questions, contact info@neatlyorganised.co.za.

These terms are governed by the laws of the Republic of South Africa.

Make Room for Better Living.